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Privacy Policy

Last updated August 1, 2026

Elite Epoxy & Coatings LLC (“Elite Epoxy,” “we,” “us,” or “our”) operates eliteepoxyandcoatings.com. This policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have.

1. Information We Collect

Information you give us

When you submit a quote request, estimate form, or contact form, or when you call or text us, we may collect:

  • Name, phone number, and email address
  • Property address or service area, and the type of space to be coated
  • Project details you choose to share, such as square footage, slab condition, timing, and photos
  • Any other information you include in a message to us

Information collected automatically

Like most websites, we and our analytics and advertising providers automatically collect technical information such as IP address, browser and device type, pages viewed, referring URL, and time on site. This is collected through cookies and similar technologies.

2. Cookies, Analytics, and Advertising Technologies

We use the following third-party technologies on this site:

  • Google Analytics and Google Tag Manager to understand how visitors use the site
  • Meta (Facebook) Pixel to measure ad performance and show relevant ads on Facebook and Instagram

These providers may set cookies and receive information about your visit, including for interest-based advertising. You can control cookies through your browser settings, opt out of Google Analytics using the Google Analytics Opt-out Add-on, and adjust ad preferences in your Facebook and Instagram account settings.

3. Calls, Text Messages, and Consent

SMS consent is not shared. When you provide your phone number and agree to be contacted, you consent to receive calls and text messages from Elite Epoxy & Coatings LLC about your quote, scheduling, and project. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help. Consent to receive marketing texts is not a condition of purchase.

Mobile opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Calls to or from our business may be recorded or monitored for quality and training purposes where permitted by law.

4. How We Use Your Information

  • To prepare and deliver estimates and respond to your inquiry
  • To schedule site assessments and installations
  • To communicate about your project, including by phone, text, and email
  • To improve our website, services, and marketing
  • To comply with legal obligations and enforce our agreements

5. How We Share Information

We do not sell your personal information. We share it only with:

  • Service providers who operate our website, CRM, scheduling, analytics, and advertising on our behalf, and who are permitted to use it only to provide those services
  • Subcontractors or suppliers where necessary to perform work you have requested
  • Legal authorities where required by law, or to protect our rights, safety, or property

6. Data Retention

We keep quote requests and customer records for as long as needed to serve you, and afterward for as long as reasonably necessary for warranty, tax, accounting, and legal purposes.

7. Your Choices and Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable state privacy law, including the Florida Digital Bill of Rights. We will not discriminate against you for exercising these rights.

8. Children’s Privacy

Our services are directed to property owners and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to review their policies.

11. Changes To This Policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Elite Epoxy & Coatings LLC
18578 Woodstream Drive, Boca Raton, FL 33498
Phone / Text: 585-750-0859
Email: Eliteepoxyandcoatings@gmail.com

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Elite Epoxy & Coatings

Palm Beach County's trusted epoxy floor coating specialists. Family-owned Florida LLC, fully insured, Elite Armor Coat™ system on every install.

Services
Garage Floor CoatingPool Deck CoatingPatio CoatingDriveway CoatingBasement CoatingCommercial Coating
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